You are prompted for a passcode. It is the choice of the user to choose whether they want their two factor authentication passcode sent via what device and by what method! If you can't get the app to run on your device, your device or operating system may not be supported. The current time in Greenwich Mean Time. To start using the Soft Token for Android, you need to activate it see. SecurEnvoy do not store or keep any sensitive customer seed records.
For more information on system requirements and qualified devices, visit. Frequently Asked Questions Do I need a Wi-Fi connection to use the app? The security server automatically deletes the old phone's seed record rendering the old phone safe to dispose of or resell. These are: Secure Copy protection locks the Seed record for generating passcodes to the phone. If the code changes before you can submit it, enter the next code. How do I find out what my activation token is? The app does not support installing a token as a file from an email this way. There is the hard token and the soft token; the hard token is a physical device that customer can use to generate security codes, while the soft token is an app that can be downloaded on the your phones and used for generating the security code. How do I get a token? Wir empfehlen Ihnen, Ihren Browser auf die neueste Version von Internet Explorer oder Chrome zu aktualisieren.
What permissions does the app request during installation? The serial number of your software token. Protection of the Seed records. Note: The Passcode screen displays the seconds remaining before the passcode changes. These instructions are also emailed to you. Why can't I launch the app in Airplane mode? If you change networks during travel with an Android world phone, the first time you are in that specific new geographic location, you will need to turn Wi-Fi on prior to launching the application. SecurEnvoy have a unique approach that will handle users in this conundrum, where it allows complete unhindered World Wide travel for the user. If you still cannot install the software please create a support ticket telling us the name and email address used when you received your license.
If a progress indicator is displayed, wait for the import to finish. Instead, you need to download and install the full version. How do I use my license token? The app does not collect any personal data. This will be used to activate the FirstToken App on your mobile device. Your token will have been emailed to you when you first received the software. Enter your user name, and leave the logon screen open.
If you have misplaced the email. Note: The Tokencode screen displays the seconds remaining before the code changes. Your device displays a passcode. Soft Token Cost All SecurEnvoy customers can utilise the latest Soft token at no additional cost. Check your email and voicemail for any missed communications, and follow up as necessary.
It is also used when purchasing upgrades. You are prompted for a passcode. Note: The Tokencode screen displays the seconds remaining before the tokencode changes. On another computer that has an Internet connection, go to our and enter your system fingerprint and activation token that was emailed to you. After you install your app, you must install a token so that you can get one-time passwords.
In your mail, the following information will be required: your user id, your challenge code this is a code generated by the App when a wrong pin has been inputted up to 4 times 7 Who do I contact for support? If the passcode changes before you can submit it, enter the next passcode. If the tokencode changes before you can submit it, enter the next tokencode. How do I get the password or activation code for installing my token? It cannot begin with a zero. Each token is tied to your account only and cannot work on another account because the code is constantly changing and is unique to your token, no-one but you will have the code needed to access your accounts. What can I do now? To access the installed Soft Token for Android, use the Programs menu on your Android device.
I am running Android apps on my BlackBerry. To start using a software token, you need to install and activate it. If the tokencode changes before you can submit it, enter the next tokencode. Using software tokens Using software tokens To access a resource protected with Defender, you can use a number of software tokens. Do not cancel the import.
Available free of charge add-on to the SecurEnvoy suite of products. Make sure that you do not omit characters or include extra spaces or characters. The number that uniquely identifies your Android device. . For more information on how to use a software token, click the corresponding link below. How do I activate the free trial? Die Internet Explorer Versionen 8, 9 und 10 werden vom One Identity Portal nicht mehr unterstützt.
Changing devices Users can self migrate to a new phone model by simply enrolling their new phone. Users can elect to use a soft token application from either SecurEnvoy or Google. Your license token also sometimes called an activation token is a unique code that is linked to your purchase of LandscapePro. Can I transfer my token from my old Android device to my new Android device? Please note that the registration code generated will only be shown once i. The link to download the full version is in the instructions you see after buying. Customer can visit the branch to get the physical token or download the soft token from their respective phone stores. Do not cancel the import.