It would seem that they want to have more control over what devices get connected to their network, which makes some sense. Advanced remote support tools are used to fix issues on any of your devices. Not valid with prior purchases, returns or exchanges. The box you rent from Comcast contains both a modem, the device that connects to the service provider's network, and the , to which you connect via WiFi or Ethernet cable. Step-2: Here you can see 2 fields which are asking for: 1.
Thank you for your help. The coax drops are possibly all going to a central box hopefully labeled that houses a good-sized splitter probably with an amp for the main cable that comes into the house and they just unscrew and cap the cables coming into the box from the various outlets that won't be used. The land line is really just for emergencies for us since we use our mobiles pretty much all the time. Activate your modem by establishing a direct connection to your computer. I moved from East to West coast and now they can't seem to activate my modem. Standard data charges apply to app download and usage.
We bought a new tv that we wanted to hook up to a coaxial outlet and it did not work out of the box. Comcast 30-day money-back guarantee does not apply to Xfinity Prepaid Internet service or Starter Kits. There is a list of that are compatible with their network. And some routers allow you to administer them remotely via a Web page or even a smartphone app. Any help would be appreciated! If a wireless computer is used for activation, it may briefly lose wireless connection and will need to reconnect to the wireless network.
Subject to Agreement for Xfinity Prepaid service. And thanks for the tip to go directly to technical support. . It does not have wireless capability, but I have a stand-alone wireless router to support it. This set up is the fastest problem free wireless that I have ever had. I also got on comcast live chat and asked the guy if I could just move my cable modem. Each adapter will need its own coax wall outlet.
Make sure it is turned on. Refill cards and codes are not refundable, returnable, or exchangeable and not redeemable for cash. Limited to download speeds up to 20 Mbps and upload speeds up to 1 Mbps. You can find this option at the top of the panel. Will I have to pay? You can easily set your network name and your password on your router. Is this how everything would connect? Prepaid service not subject to refunds. Refund information for online and telesales orders purchased through Comcast is available at.
So if I buy a telephone modem, how do Iconnect both to the one cable hookup. Performance is actually good, and I have wifi on my laptop, iPad and iPhone without any problems. Up to two simultaneous streams per account. I have basic internet access with Comcast Xfinity. He's also worked at the San Antonio Current, the San Antonio Light and the Beaumont Enterprise. I am paying for upload and download speeds of 15 and 20 and I am only getting.
Refill cards and codes are not refundable, returnable, or exchangeable and not redeemable for cash. I still have the receipt for the modem, I bought it brand new from newegg. Also this house is only about 5 years old. Refund information for online and telesales orders purchased through Comcast is available at. I have bought a new cable modem, router, and Ooma. Refills for Prepaid service and refill cards and codes not subject to refunds and are not refundable, returnable, or redeemable or exchangeable for cash. There must be a better way to upgrade a modem.
I have the Comcast triple play so I do have voice. Within 5 minutes, I was connected at 75 mbps download and 15 mbps upload — the same speeds I had from the Comcast Arris gateway. Taxes, fees, shipping and handling extra. Service limited to a single outlet. Prepaid service not subject to refunds. All Comcast cable boxes are property of Comcast, and none are authorized for sale by other people. Make sure that the cable box has some kind of power source and is plugged in with the right cables and done properly.